We care about our customers as much as they do, which is why we offer a 48 hour FULL Money back guarantee to those clients who ordered our service without testing demo and were not satisfied with the quality of services. Setup fees will be refunded if you mention the reason for un-satisfaction during that time frame! Rest assured though, any issues can always be solved by mentioning them in your order comments so only partial refunds are given for situations where there’s no solution available
The following points will NOT be accepted for asking refunds:
- I am not getting download/upload speed to specific host. (The download/upload speeds depends on many factors which are not in our hands).
- I ordered by mistake.
- I changed my mood, I don’t want your services.
- I don’t know how to use the VPS/RDP Server.(If ned support we will provide you)
- Hacking/Bruteforcing/Spamming Tools are not allowed hence I want refund.
- I was out of station/Vacation and was not able to use your server.
Note 1: If you will violate our ToS, no refund will be made on any situation.
Note 2: Opening dispute without any reason or even opening dispute after using our services in order to get your money back will not help. Doing so will result in money not being refunded and RDP/VPS will also get terminated. You agreed to follow our ToS and Refund Policy during payment, hence paypal / payza will also make refunds based on our Refund Policy.
Services not eligible for Refund:
- Dedicated Servers
- Dating RDP/ residential IP
- Control Panel Liscence
- SSL Certificates
- Management Charges